Can't access some servers

My home internet can't access some public services which hosts on non-http and non-https ports. i.e. I can login speedtest.net website but can't run speed test. After some troubleshoot, I found speedtest will use 5060 or 8080 port to get contents from backend besides 443 port. Some games can't play due to game server uses 8443 port to establish wss stream. I can't connect SSH server on public IP either. I called telus support and showed the issue. They explained it is due to HSIA policy and show me article https://www.telus.com/en/support/article/telus-hsia-security-measures-policy. It is very unreasonable and unacceptable for outbound traffic. For inbound traffic, only 80 and 443 allowing will be OK. And on the article, it doesn't say 8443, 5060,8080,22 ports will be blocked, especial for outbound. A couple of moths ago, I moved Telus home internet to new address, every works fine before moving. The issue happened after moving. Even, I have a friend in the same building, his home uses Telus internet also and can work fine. It should be some firewall rule configuration issue on my home's outbound traffic. Telus support should review my upstream device firewall rules and try to fix the issue instead of explaining HSIA to me. Otherwise, Telus internet is not worth to use any more!