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Cannot verify server identity - certificate expired
TELUS email certificate just expired today. Now can't get email on any mobile device. TELUS asleep again???
The expired certificate was corrected quite some time ago. Are you using a secure SSL connection for email? I am and don't get an expired certificate error.
Secure email settings:
- Incoming server (IMAP): imap.telus.net
Port: 993
Use the following type of encrypted connection: SSL/TLS - Incoming server (POP3): pop.telus.net
Port: 995
Use the following type of encrypted connection: SSL/TLS - Outgoing server (SMTP): smtp.telus.net
Port: 465
Use the following type of encrypted connection: SSL/TLS
- Incoming server (IMAP): imap.telus.net
I get the expired certificate error too that I hope they will renew or update: it's becoming worse everyday!
Yesterday I just complained about the bonus I didn't receive on my bill... : (
TELUS what are you doing?!
Anyone still getting the certificate still expired? I can bypass it to open email but very annoying.
- Nighthawk
Community Power User
The expired certificate was corrected quite some time ago. Are you using a secure SSL connection for email? I am and don't get an expired certificate error.
Secure email settings:
- Incoming server (IMAP): imap.telus.net
Port: 993
Use the following type of encrypted connection: SSL/TLS - Incoming server (POP3): pop.telus.net
Port: 995
Use the following type of encrypted connection: SSL/TLS - Outgoing server (SMTP): smtp.telus.net
Port: 465
Use the following type of encrypted connection: SSL/TLS
Thanks you - worked like a charm (Thunderbird email)
- FuzzyLogic
I have cannot connect to IMAP/SMTP if I use ports 993/465. I use 143/587 and this works fine aside from the certificate error. I am using IMAP and Outlook 2016.
- FuzzyLogic
I managed to get Outlook 2016 to work without the certificate warnings after looking at this:
https://www.telus.com/en/bc/support/article/set-up-telus-email-on-your-computer-using-outlook-2016
Not sure why I had 143/587 but that's been working for quite some time.
The advanced tab settings had SSL or TLS not SSL/TLS and I used SSL and that seems to have fixed the issue.
- Incoming server (IMAP): imap.telus.net
