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Tony1000's avatar
Tony1000
Organizer
6 years ago
Solved

Cannot verify server identity - certificate expired

TELUS email certificate just expired today. Now can't get email on any mobile device. TELUS asleep again???
  • Nighthawk's avatar
    Nighthawk
    6 years ago

    The expired certificate was corrected quite some time ago. Are you using a secure SSL connection for email? I am and don't get an expired certificate error. 

     

    Secure email settings:

     

    1. Incoming server (IMAP): imap.telus.net
      Port: 993
      Use the following type of encrypted connection: SSL/TLS
    2. Incoming server (POP3): pop.telus.net
      Port: 995
      Use the following type of encrypted connection: SSL/TLS
    3. Outgoing server (SMTP): smtp.telus.net
      Port: 465
      Use the following type of encrypted connection: SSL/TLS
ErinW's avatar
ErinW
Helpful Neighbour
6 years ago

I still have an expired certificate. I thought maybe it was something I needed to do, but if everyone has the exact same expiry date of Sept 9/19 then obviously its coming from the TELUS server. 

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