Forum Discussion
WH
5 years agoNeighbour
Cannot make transition to Google email on my Outlook on a Surface.
We have successfully transitioned from Telus to Google email service on our Outlook on our desktop. But have not been successful in the transition on our Outlook on our Surface. We have made all the c...
WH
5 years agoNeighbour
Thanks for the info. I experienced the same issue when setting up outlook on the Desktop. I have confirmed all the correct settings on the Surface and they are still there adter a reboot. When I try to test the settings the log in box just keeps popping up without any errors.
FuzzyLogic
Community Power User
5 years agoI had a similar issue setting up one of my Telus accounts. In the end I just deleted the account from Outlook and recreated it (ensuring the ports were correct) and that worked.
- WH5 years agoNeighbourSolved. The settings were correct. The issue was a security setting that was too high.