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Cannot Delete a Channel?
I see, checking the Forum, that this issue has occurred before. I am trying to remove a channel from my account (I'll likely be adding another to replace it). When I navigate to the online section of this bizarre site I get the following message below. (I have been trying for 2 days from my phone and my desktop!)
The solution given in the past was to contact customer support. Obviously the person that wrote this "Solution" has NEVER TRIED CONTACTING CUSTOMER SUPPORT!
This sure looks like a website issue?
After contacting Customer Support the channel was deleted. If the website worked this would have been a simple DIY solution.
3 Replies
After contacting Customer Support the channel was deleted. If the website worked this would have been a simple DIY solution.
TELUS_SupportOfficial Support Team
Hi there, Please send us a private message with your account information, and we’ll have someone review this for you and help with removing or swapping the channel.
... and how do I send you a "private message".
