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Bittabola's avatar
Bittabola
Friendly Neighbour
6 years ago

Cannot access website - traceroute attached

Hi, I am having a problem accessing my company's website from home. It's loading very slowly or not loading at all.    It's hosted by GoDaddy, talked to them, seem to be zero issues. Website traffi...
Bittabola's avatar
Bittabola
Friendly Neighbour
6 years ago

Thanks! Are you saying the issue is not with Telus?

xray's avatar
xray
Hero
6 years ago

154.11.2.83 is TELUS

The locaion of the next hop is unknown, could be in the US.

4.69.215.233 is Level 3 Parent, LLC located in the US

Most of your timeouts occur after it routes to the US.

 

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