Forum Discussion
NathanielC
2 years agoNeighbour
Cannot access Nextcloud server locally via domain and external IP
Hello everyone, I'm encountering an issue with my Nextcloud server setup that I hope someone can help me troubleshoot. Here are the details of my setup and the problem I'm facing: I have successf...
- 2 years ago
You won't be able to access any server on your network from devices on the network using the external IP or domain. It's been that way for many many years and is the way Telus has their overall network configured. I have the same issue on my connection. Tech support has no way to deal with this. I'd wager that most have no idea this issue even exists.
Nighthawk
Community Power User
2 years agoYou won't be able to access any server on your network from devices on the network using the external IP or domain. It's been that way for many many years and is the way Telus has their overall network configured. I have the same issue on my connection. Tech support has no way to deal with this. I'd wager that most have no idea this issue even exists.
- NathanielC2 years agoNeighbour
Thank you for that prompt and helpful response. Do you have any idea why this is the case or how I can bring this to their attention for correction?
- Nighthawk2 years ago
Community Power User
Telus has never said why. Considering it's been in place for more than a decade, I doubt there is any correction that can be made. The restriction from accessing your own external IP from the LAN has always been there as far as I know. Originally people were not allowed to run servers on home connections back in the DSL days. People still did but a number of commonly used ports were blocked for incoming connections so they had to use non-standard ones. With fibre Telus relaxed many of the restrictions and the majority of the blocked ports are no longer blocked but the issue we're experiencing is still there. As far as I can tell the issue is only affecting residential connections.