Forum Discussion
Cancellation Fee
I called Telus today to switch my fiber service to the new apartment that I am moving to. I was told that the new building isn't set up for fiber and that my only options are to take 1/10th of the sp...
Hi, I had a follow up question to this request. I was told I would be sent instructions on where to send or bring my wifi hub now that my account has been closed, but that was in May and I never received any instructions. I still have the wifi hub and now I'm located in downtown Vancouver I don't mind bringing it to a physical place if there is one locally. How should I proceed? Thanks and best.
TELUS_Support
Official Support Team
Official Support TeamHi DigitalWorker04 - due to the recent Canada Post situations we have a new Guide.
Send us a private message if you need anything
Hi, The updated guide says to look out for an email from Purolator, but I never received one and my service was cancelled as of May 9th. How do I proceed if I never received an email?
- TELUS_Support
We can help submit a form to get you an email. We'll send you a private message
