Forum Discussion
DigitalWorker04
7 months agoNeighbour
Cancellation Fee
I called Telus today to switch my fiber service to the new apartment that I am moving to. I was told that the new building isn't set up for fiber and that my only options are to take 1/10th of the sp...
TELUS_Support
Official Support Team
7 months agoHi there — we're truly sorry to hear about your experience, and we appreciate you taking the time to share this in detail. We’d like to look into this further and see what options may be available to support you. Please send us a private message with your account details so we can review your file and follow up directly.