Forum Discussion
CaryInVictoria
3 years agoFriendly Neighbour
Can I watch Netflix on channel 422 on a browser?
I can watch Netflix on channel 422 on my TV but that channel does not appear in the guide when I am watching TV on my browser (Google on a Mac). The only subscription I have to Netflix is with Optik....
- 3 years ago
If you can access Netflix via Optik TV, then you have a Netflix account. Whether you pay TELUS, who then pays Netflix on your behalf, or if you pay Netflix directly, you must have a Netflix account. When I say Netflix credentials, I mean specifically a Netflix username and password - you would have signed in with this the first time you accessed Neflix on your Optik equipment.
KHR
TELUS Team Member
3 years ago
Channel 422 on your Optik TV 4K or HD PVR/Wireless Digital Box is simply a Netflix app launcher shortcut. The TELUS TV+ apps and web client do not have this channel 422 shortcut; simply download and open the Netflix app or navigate to netflix.com and use the same Netflix credentials you use on your Optik equipment.
CaryInVictoria
3 years agoFriendly Neighbour
At netflix.com I attempted, unsuccessfully, to log in using my email address and the password I use to log into Optik on my browser (telustvplus.com). Is that what you mean by "Netflix credentials"? Note that I do not have a Netflix account. I can only access Netflix via Optik, which of course works fine on a TV.
- KHR3 years ago
TELUS Team Member
If you can access Netflix via Optik TV, then you have a Netflix account. Whether you pay TELUS, who then pays Netflix on your behalf, or if you pay Netflix directly, you must have a Netflix account. When I say Netflix credentials, I mean specifically a Netflix username and password - you would have signed in with this the first time you accessed Neflix on your Optik equipment.
- CaryInVictoria3 years agoFriendly Neighbour
Many thanks, I just needed to change my Netflix password and I'm all set.
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