Forum Discussion
EvanZilla
22 days agoNeighbour
Can’t Activate Disney+ Through Stream+
I recently purchased Stream+ on the Telus app. It was a huge pain, but I managed to activate the Netflix, Prime, and Telus TV+ accounts, but I haven’t been able to activate Disney+. I contacted Telus and they told me the issue was with Disney+ and to contact their support instead.
So I did, and Disney+ Support and they told me it wasn’t on their end, and suggested I went to a Telus store to have them help activate the account. I just went to a Telus store today and they told me they couldn’t do anything, and to contact Telus Support.
I’m going back to work on Tuesday night and if I can’t find a solution to this, I’m cancelling Stream+.
2 Replies
- Fid44Neighbour
Would love to know how this was resolved. Been trying to resolve activation issues with telus for over a week. 4 calls - escalated thru Tech support and 4-5 chat messages and no resolve!!
- TELUS_Support
Official Support Team
Hi there, can you send us a private message and we will help fix this issue.