Forum Discussion
Wai_lai416
27 days agoOrganizer
Can’t get the fiber directly to nh20a to work??
The tech came upgraded my internet to 3gb he’s nice and even swapped both my wifi 6 box to wifi 7 instead of just 1.. the problem lies.. he ain’t able to get the fiber thru the sfp module to work on ...
TELUS_Support
Official Support Team
24 days agoHi Wai_lai416 - you can always contact the tech who assisted you if you have questions or are unhappy with how things were set up.
What we can also do is check the technician's notes as there may be a roadblock and that's why things were set up that way.
We'll send you a private message to assist