Forum Discussion

Neighbour

1 day ago

Call from Technician

I booked a callback for today 1145 MST re my home service issue. I received a confirmation text this am and now 2 hrs later still haven't received a call. Any recommendations on next steps?

Icon for Official Support Team rank

Official Support Team

2 hours ago

Hi dlturner - Just checking in and following up. Were you able to get in touch with an agent? Please let us know!

Related Content

TELUS Technician Corner
At TELUS, we take pride in our technicians' expertise, problem-solving skills, and unwavering commitment to your satisfaction. Our technicians are highly skilled and knowledgeable a...
kbelding
2 years ago
17KViews
1Comment
How to View and Change Your TELUS Technician Appointment
Manage your upcoming TELUS technician appointments through your My TELUS account. Available for Alberta and BC clients using a desktop browser. Viewing Your Appointment Access your appointment de...
A-B
9 months ago
1.4KViews
0Comments
Outbound Calling Name Display
TELUS has a handy feature called Outbound Calling Name Display. With this feature, your account name can appear when you call someone, helping them identify your call before answering. This feature r...
A-B
5 months ago
881Views
0Comments
Telus technician driving
I was driving on a highway today, with a Telus technician dodge van ahead of me. He was all over the road, crossing over into the oncoming lane, almost hitting the ditch. No signal lights when tu...
Solved
tkibb
1 year ago
808Views
2Comments
Phone call
Keep getting phone calls from 1-833-390-3721. Is this a legit telus sales rep or a scam?
Solved
PU
1 year ago
9.8KViews
3Comments