Forum Discussion

mumpeg's avatar
mumpeg
Neighbour
2 years ago

Call control not blocking blocked number

I have call control. I have blocked a specific number. It shows on my call list as being blocked on numerous occasions. This morning I received a call from the blocked number and spoke to the person calling. The number is still listed on my blocked numbers list. This is not the first time this has happened.

3 Replies

  • mumpeg's avatar
    mumpeg
    Neighbour
    2 years ago

    Thanks, I did. Hopefully the issue is fixed now.

     

  • A-B's avatar
    A-B
    Icon for Community Manager rankCommunity Manager
    2 years ago

    That's definitely odd. There may be something odd in the backend with your line. Reach out to our Tech Support team at 1-888-811-2323 and they'll be able to investigate.

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