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Calgary NW 3Gbe and 5Gbe Speed Issue
Hello, I am reaching out to this thread because I am exhausted and don't know where to ask when Telus does not know how to repair my 3Gbps or 5Gbps. I have ordered Two years ago ...
Hi JWK - We'll send you a private message to further assist
I just had Telus technician visit.
Cleaned all the fibre line.
Technician discovered "gap in the fibre line"
No more gap, repaired
Boom
5.1 gbps upload and download
Blazing!!!
Amazing! Appreciate your patience with this. Please don't hesitate to reach out to us if you ever have any other questions or concerns!
TELUS_Support
Official Support Team
Official Support TeamThank you very much. I am just taking a look at the account history to understand everything that's been done
Hello, Thanks for double checking my history.
I looked up online and found something and just wondering if this is applicable to me?
Originally My account started from
137 Somerglen Way SW (COAX)
moved to 3203-95 Burma Star Road SW (GPON) (Fiber)
and
NW Area (Fiber but not sure GPON or XGSPON)
I am not sure if I am provision to XGSPON correctly????
ThanksI just had Telus technician visit.
Cleaned all the fibre line.
Technician discovered "gap in the fibre line"
No more gap, repaired
Boom
5.1 gbps upload and download
Blazing!!!
- TELUS_Support
Amazing! Appreciate your patience with this. Please don't hesitate to reach out to us if you ever have any other questions or concerns!
