Forum Discussion
Pollock
2 months agoAdvisor
Brilliant Minds Mislabelled On Guide Last Two Mondays?
I have my PVR set to record Brilliant Minds on City TV every Monday night. There was no recording from October 27 so assumed that a new episode did not air that night. Noticed that it is not schedu...
- 2 months ago
It can be understandably frustrating when this occurs, and rest assured our team makes every effort to have things correctly listed.
TELUS_Support
Official Support Team
2 months agoThat definitely could be the case. Our guide's metadata comes from a third party source and there are occasionally errors if the broadcasters have something listed incorrectly, etc. If you have that series set to record, it should still record subsequent episodes as normal.
- Pollock2 months agoAdvisor
Thank you for your reply. I did have the series set to record but it did not record the episode last week or last night because the show name was different on the guide. I hope it is solved for next week. The public would not know the episodes are indeed airing, but hidden under a different show name on the guide. I finally noticed it yesterday when two back-to-back "NEW* episodes of Hudson & Rex were on the guide. I figured that was weird. Sure enough, one of them was a new Brilliant Minds episode.
Viewership statistics for these two "hidden" episodes will be down I guess.
- TELUS_Support2 months ago
Official Support Team
It can be understandably frustrating when this occurs, and rest assured our team makes every effort to have things correctly listed.