Forum Discussion
Dbryant51
6 months agoFriendly Neighbour
Breach of security problem
So doesn’t seem like Telus is really doing much but I’ve been able to control other people’s accounts and passwords through the connect app. It’s connecting me to random modems and Wi-Fi six boosters...
TELUS_Support
Official Support Team
6 months agoHello Dbryant51, we take the security matter very seriously but we can't control the passwords/username that our customers will choose. if you're having issues connecting to your modem, we'll be happy to send you a message in order to help you.