Forum Discussion

Neighbour

2 years ago

(Brand new customer) Still can't even choose my channels :(

Brand new customer 3 days post service install I still can't choose my channel packages on the mytelus app or through the browser. The fact that I wasn't given the opportunity to choose when signing ...

TELUS_Support

Official Support Team

12 months ago

There can sometimes be a bit of a delay with that feature after a new service activation. It's not ideal so our apologies for that. Did you end up getting the content changed?

Related Content

Brand Impersonation Scams: Types and Tips to Protect Yourself
This class of scams involves scammers pretending to be a representative of a legitimate organization. When in doubt, cease all correspondence and contact the organization directly by looking up the...
dru
7 months ago
466Views
0Comments
How to Enable Bridge Mode on TELUS Gateway for Custom Router Setup
Bridge mode allows you to use your own router with TELUS internet by disabling the built-in router functions of your TELUS gateway. Follow these steps to set up bridge mode on compatible TELUS gatewa...
A-B
5 months ago
4.5KViews
0Comments
Discovery channels shows gone
What the heck?? All Discovery channels are now changed and many shows that we watch are no longer available. Why didn’t Telus announce this prior to us losing the channels? Will we be compensated sin...
Solved
Tricia25
12 months ago
14KViews
22Comments
Channels dropped
WTF! Only 2 renovation channels out of the hundreds they carry and Telus drops the one I watch the most: Magnolia Network Not impressed at all
Solved
gerald-d
12 months ago
3.8KViews
3Comments
Losing channels
OWN, OLN and NASA channels are being removed from the channel lineup. What will be replacing them? If nothing, when will we see a bill reduction?
Solved
TelusUser1957
2 years ago
4.8KViews
3Comments

Forum Discussion

(Brand new customer) Still can't even choose my channels :(

Related Content

Brand Impersonation Scams: Types and Tips to Protect Yourself

How to Enable Bridge Mode on TELUS Gateway for Custom Router Setup

Discovery channels shows gone

Channels dropped

Losing channels

Recent Discussions

Websites dont work on telus wifi but works on mobile data

Disney+ Jittery/lag

Home phone Voicemail not working

Service Agreement

SOUND