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Boost wifi settings getting disabled when changing SSID
I just got the Boost Wifi kit and I'm running into this really weird problem. Either when setting them up through the app or through the admin console as soon as I change the SSID for the Boost wifi, I can no longer see the Boosts on the app and when I login to them on my desktop, half of the settings including Overview, Devices, and most other settings are blank pages.
When I do the factory reset everything is fine until I change the SSID and then the behavior repeats itself. I've tried factory resetting a bunch of times and running into the same problem.
Anyone else experience this? Very weird...
I was able to figure out the solution in my case. If I updated both the SSID + Password at the same time from the Default settings it would cause that issue as described. However, when I tried updating the SSID first and saving the settings then update the password next, everything is working as expected and I can get into the rest of the settings.
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- NFtoBC
Community Power User
Which router do you have that you are connecting them to? AFAIK, the new Arcadyan unit does not allow separate SSID, but the T3200 does.
- Sorry I should have mentioned but they are connected to the T3200 and I have a different SSID on the T3200 just for the OptikTVs.
- NFtoBC
My experience with the Boost Wi-Fi devices with a separate SSID was they appeared to the T3200M as an Ethernet device. I really did no changes to them, other than setting up the additional SSID, so can't offer much further advice.
