Forum Discussion
Blocked log in
I am in Arizona and when I try and log into my telus the page is blocked and I get a error message, , Cloudflare Ray ID: 8f592cfbdb97a6f1. I have tried logging from my phone and two lap tops, I get the same error on every devise.
11 Replies
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TELUS_SupportOfficial Support Team
It could be a token or geolocation issue. Can you try deleting all cookies/cache on one device and try again?
I have deleted cookies and cache twice but no difference.
- TELUS_Support
We'll send you a private message, check your Inbox!
- TELUS_Support
TFTCAR Are you using a VPN? If so, can you try disabling it to try logging in again?
I am not using a VPN but thankyou.
I currently can't login either from a PC. Get error message also. I'm in AB.
- FuzzyLogic
Community Power User
I just tried the web and the app and both worked for me. I'm in AB as well.
Cleared my browser history and cache and that did the trick. I am able to login again from PC.
