Forum Discussion

AnotherHabsFan's avatar
AnotherHabsFan
Neighbour
5 years ago
Solved

Blank screens after logging into Arcadyan router

I've tried multiple browsers (Chrome, Firefox, Safari) but get nothing but a blank screen after logging into my Telus Arcadyan ("trash can") router. Once, after hitting Refresh, I was able to get a n...
  • xray's avatar
    xray
    5 years ago
    Try clearing the browser cache in Chrome. If the router had a recent update it's possible the browser cached some script files from the old version.
FuzzyLogic's avatar
FuzzyLogic
Icon for Community Power User rankCommunity Power User
5 years ago

Possibly you are being blocked by a browser extension?

 

Have you tried Microsoft Edge?

  • AnotherHabsFan's avatar
    AnotherHabsFan
    Neighbour
    5 years ago

    No browser extensions blocking. It took me a while to borrow a PC with Edge, and it worked -- which is ridiculous, considering what a low market share Edge has compared to FF and Chrome (maybe even Safari). I guess this means any time I want to log into my own hub I will need to borrow someone's PC. Sigh.

    • FuzzyLogic's avatar
      FuzzyLogic
      Icon for Community Power User rankCommunity Power User
      5 years ago

      Edge is available for pretty much all the major platforms. I've rarely had issues and when I did they were resolved with the next update.

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