Bitrate Quality on TELUS TV Plus

We understand how important picture quality is, particularly for sports and other high-motion content. Telus TV+ uses adaptive streaming technology to deliver content, and while this is optimized for most customers, we recognize that some users may notice differences when transitioning from traditional cable services with higher bitrates.

Your feedback is invaluable and has been shared with our product teams as we continuously work to improve our services. Enhancing video quality is a priority, and updates to improve the streaming experience are actively being evaluated. If you'd like to troubleshoot further with tech support, send us a private message and we can request that someone contact you.