Forum Discussion
Billing Renewal Issues
I wish I could cross-post this on ALL boards, because after over 25 years with Telus, I'm done.
After investigating why my Home Services bill went up $50 in a single month, I found out that it...
Yeah, I recommend it.
Problem is, I knew my promotional period was ending, so I did something about it in June and waited on hold for 2 hours to renew it. I have the emails from the day showing that I placed the order.
Doesn’t seem to matter though. Telus says it’s my fault and unless I want to spend a day waiting on hold, there’s nothing I can do.
Problem is, I knew my promotional period was ending, so I did something about it in June and waited on hold for 2 hours to renew it. I have the emails from the day showing that I placed the order.
Doesn’t seem to matter though. Telus says it’s my fault and unless I want to spend a day waiting on hold, there’s nothing I can do.
TELUS_Support
Official Support Team
Official Support TeamHello. Please send us a private message if you'd like to discuss this further and we can look in to things with you.
