Forum Discussion
Billing Discrepancy and Unresolved Charges
I have been scammed by Telus. Agent said my bill won’t be more than 90$, I’m paying 144$/m plus 1k Telus took away in the beginning. & there is no remedy. I have been calling Telus consistently. No h...
I was scammed into purchasing a bundle that is not available in my area. Now I'm charged over $900 each month for the equipment and a service that doesn't exist, with late fees on top.
Also, TELUS customer service and loyalty team didn't resolve the issue like they said they would. And, figure this, at the end of each call they offer me the same bundle again!
The 1-888-811-2323 number that the 'moderator' offered above, is one of the numbers I am referring to!
TELUS_SupportOfficial Support Team
Hi agk8r - we don't have a plan that is $900 per month - more than likely it is an equipment charge that we need to credit.
We'll send you a private message to assist
