Forum Discussion

BGraves87's avatar
BGraves87
Friendly Neighbour
12 months ago
Solved

Billing and Plan Issues

I’ve recently had multiple issues with Telus regarding my home internet/piktv.    Over two weeks ago I accepted a loyalty plan with Telus as my two year promotional plan for home internet/piktv w...
  • BGraves87's avatar
    BGraves87
    12 months ago

    I’m happy to say that Darryl and I have reached a great and swift resolution of my issue. Many thanks! That man deserves a raise. 

TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
12 months ago

Hi there, we will send you a private message.

Clare1977's avatar
Clare1977
Neighbour
12 months ago

You have yet to send me a private message,  you sent me a verification link.  I haven’t heard from anyone and still haven’t had internet in my home since the past Friday when you installed it.  I have also filed a complaint with the CCTS.  This is ridiculous and I do not need to spend each and every day on the phone chasing you down for minimal 60 minutes to get off the line with no answers or internet once again.

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