Forum Discussion
Solved
Billing and Plan Issues
I’ve recently had multiple issues with Telus regarding my home internet/piktv.
Over two weeks ago I accepted a loyalty plan with Telus as my two year promotional plan for home internet/piktv w...
I’m happy to say that Darryl and I have reached a great and swift resolution of my issue. Many thanks! That man deserves a raise.
Follow-up: this morning I awoke to being signed up to a new contract for home internet and tv, something I had never discussed with Telus! Then at 4pm, all my home services were cancelled, leaving me with no internet or access to my account on the myTelus app. So I call in, and am told my concern will be, yet again, “escalated.” The saga continues!
