Forum Discussion
Billing after contract end
I noticed a $90+ increase in my bill last month. My 2 year contract ended and Telus rewarded me with no notification and a nice increase with questionable extra charges. No service change. Has anyo...
Contracts and billing can be confusing when dates between the app and the PC site differ by a day for contracts, and sometimes a month or two for payments received. My phone contract has the end date of Oct 11 or 12 2022, depending where you look, but it was paid off Sept 11 // 12, balance went to 0, but my bill right now doesn't reflect that 0, still charging me for the device for another 24 days from today, so one extra device payment when my device balance is 0. So now I have to waste time on a call. It's really annoying.
