Forum Discussion

BradNess's avatar
BradNess
Neighbour
31 days ago
Solved

Billed for cancelled service and missing equipment

I cancelled services at two properties. I never received a waybill to return equipment from the first property but did confirm on the phone twice that service was cancelled. When I received the waybi...
  • TELUS_Support's avatar
    30 days ago

    We completely understand how exhausting this has been, especially given the circumstances. This should have been resolved a long time ago, and we’re here to help you get it sorted for good. We've sent you a pm so we can look into the details and make sure these accounts are fully closed and the balances are cleared.