Forum Discussion
Fredm70
2 months agoFriendly Neighbour
Basic package
How come when we switched from O-net to Telus we were told the Telus basic package was the same as O-net? It isn't even close 97 channels that feature outdated TV shows or useless programming. When w...
TELUS_Support
Official Support Team
2 months agoHi, we’re really sorry to hear about your experience and the confusion with your package and billing. We’d like to take a closer look at your account and the charges so we can help clarify everything and find a resolution. Please send us a private message with your account details so we can assist you directly.