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RIch97's avatar
RIch97
Organizer
9 months ago

Audio - NHL Centre Ice games involving St Louis

Currently channel 1103 has choppy audio. This seems to happen during every St Louis Blues game that I tune into on NHL Centre (although the Chicago feed is currently being shown). Something needs to be done about this as it's been happening all season. Other channels and broadcasts are not impacted by this issue.

3 Replies

    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team

      If this issue has been ongoing all season and only affects Channel 1103, we recommend rebooting your Optik TV box and ensuring your connection is stable. If the problem persists, please reach out to our support team so we can escalate the issue for further investigation.

      • Madmax-23's avatar
        Madmax-23
        Organizer

        I can confirm what Rich97 is saying. In fact, the audio during the 3rd period of last night's St.Louis game was almost entirely gone, with nothing but clicks and pops with the occasional couple of seconds of normal audio. We were surfing all the other games with no problems. This only happens during St.Louis games.