Forum Discussion
Dhawk2k
11 months agoFriendly Neighbour
As of January 8th, Telus move me behind CGNAT, and disabled BRIDGE function
Okay, long story short. I have a Arcadyan Telus Wifi Hub connected to a NOKIA ONT. I have the Telus Wifi Hub on bridge mode for port 1. I have PFSense WAN port connected to Telus Wifi Hub Port 1 (...
- 11 months ago
Thanks for the feedback...
My issue got resolved going this:1. They upgraded me to Telus Fibre 150. I am still under Telus CGNAT but not disconnecting anymore. Although some pages takes longer or I get an error that the page will not load until I refresh again.
2. They came over and changed my Telus Wifi Hub and Nokia ONT to the newer NH20A integrated ONT and modem. They also installed a Booster 6 as the NH20A does not have wifi.
3. Initially I noticed I am still under Telus CGNAT. But during the phone migration "provisioning", they encountered some back end difficulties. Took them half an hour to get my land land reactivated.
4. Rebooted the NH20A and voila, I noticed I am no longer in Telus CGNAT. So far no disconnects or slow downs.
5. I enabled bridge mode on port 1 and installed my own router. The Telus WIFI boost 6 is in the 10GB port.
Nothing changed in my setup and working fine...
What a long week!
Thanks!!!
BearishBackdrop
11 months agoNeighbour
I'm having the same issue. This is quite frustrating. I'll try your suggestions in the morning.
Dhawk2k
11 months agoFriendly Neighbour
For me, they upgraded me to Fibre 150 which helped a bit but was still getting disconnects every few hours.
SO I requested to change my NOKIA ONT and Telus Hub to the newer Arcadyan NH20A with builtin ONT. They added a Booster 6 as well.
They struggled to provision my land line - whatever that means and after the tech on site called the back end... they did something and rebooted the landline 2 times and I got my voice line back. At the same time, I discovered I was out of CGNAT...
Hope this works for you...
I use Telus for the Stream+ Internet and Home security...(and Landline). I just ported my landline to Freedom - so in the future, any decisions to change service providers will be easier...