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Another "Why am I not getting 1.5 Gig speed?" question
Hi awesome internet friends. Just accepted increase to 1.5 Gig service, and agent said that he verified my equipment and no changes would be necessary for me to get the new speed. (Which, I shou...
YvrTown Wrote: There is no way I am going to get anything above 940Mbps as long as I have that **bleep** T3200, right?
You are indeed correct... The T3200M is equipped with a 1Gbps WAN port and 4x 1gbps LAN ports. Now at very best you can theoretically receive 1.25Gbps throughput on the WAN port in a lab setting, however you are very correct that the best single connection on this type of hardware and connecting will be a max of 940Mbps.
Now, if your Telus connection is provisioned at 1.5gbps, you may if all the additional hardware is capable of the speed achieve the advertised throughput utilizing the current offerings from Telus of either the Arcadyan NH20A Router, or the less utilized Nokia XS-250X-A (Seems to reserved for business installations)
I would contact Telus and see if they would be willing to upgrade your supplied hardware... Cheers...
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Thank you so much for validating.
Is there a way I can confirm that my connection has been provisioned to the 1.5 service? For example, somewhere in the router settings page?
YvrTown Can confirm that my connection has been provisioned to the 1.5 service?
I believe the best you might see in the T3200M interfaces might be the 1Gbps as that is what that era of hardware was designed to recognize.
Now, your Telus account information under the MyTelus interface will indeed confirm just what package you curranty have assigned to your account. As well if you look under the billing section at the very bottom of the various summaries you'll see a link listed as "View your agreement(s)" That will show full terms and discounts associated with your account.
BTW, when you signed up for the increase in speed, I'm guessing the the Telus rep told you that with the hardware configuration you current have i.e.. the T3200M etc. that the way to achieve the 1.5Gbps download speed would be having multiple sessions downloading at the same time making a total aggregate download speed of the 1.5Gbps.
Personally, I'd stick with the 1Gbps product, It's cheaper, and far less hassle to deploy. i.e. no specialized addition hardware ( faster NIC cards, Switches etc.) or costs.
If you find this post useful, please give the author a "Solution", or mark as "Kudo", if it solves your problem, thank you very much.
Thanks again.
The rep told me the equipment I have is capable of the 1.5Gbps, but did not clarify beyond that.
Based on our exchange here, I just spoke to another rep who suggested that both the SFP module and T3200 have to be switched out. So, I have an appointment with a tech in a few weeks.
I am actually only paying $4 more for the speed, and my laptop and phone are both capable of the 1.5Gbps speeds.
So - problem solved.
YvrTown Wrote: I just spoke to another rep who suggested that both the SFP module and T3200 have to be switched out.
Congratulations... I suspect that they will replace your GPON transceiver with the newer XGSPON transceiver. That device is capable of handling speeds up to and including 10Gbps. As well I would guess that Telus will replace your T3200M with the newer Arcadyan NH20A Router.
There is a cavate here for you to be aware of, and that is the Arcadyan NH20A Router does not have Wi-Fi capabilities' built-in, so you'll need to have additional equipment installed for that function to be utilized. make sure to chat with the Telus installer to confirm that you'll be offered a solution for that function.
If you find this post useful, please give the author a "Solution", or mark as "Kudo", if it solves your problem, thank you very much.
I think you are right about that equipment. I have my own TP-Link AX6000 wireless router which is quite powerful, but I also have Optik TV - both a wired PVR and a Wireless 4k TV box. So, I will likely need a TELUS-issued wifi router.
Unfortunately, I may end up with a lot of equipment. Maybe they have some smaller devices for unique situations.
I will come back to this thread to update you with their solution.
