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Gumbys69's avatar
Gumbys69
Just Moved In
2 hours ago

Another updated TV box complaint…

So I regrettably updated my TV boxes to the new Android system and what a let down when you have high end TVs and the picture is way worse than the old boxes. On our one cheaper TV you can barely tell but 2 of our better TVs look terrible. It is not cables or anything like that and I messed with the settings but it is really just a cheap Android box that seems to compress the signal so bad it deteriorates. Has anyone tried just streaming the Telus app directly to the TV and not even using the **** boxes they supply? 

2 Replies

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Not all channels or programs are broadcast in the same resolution. Some broadcasters still transmit in 720p (HD), while others offer 1080p (Full HD) or even 4K Ultra HD. The difference in resolution can be noticeable, especially on larger or higher end TVs, as they tend to highlight the limitations of lower quality signals.