Forum Discussion
Amazon Prime locking up
Anyone else having problems accessing Prime on channel 424? Mine just locks up at the loading screen. Luckily our TV has it on the remote.
A-B
Community Manager
Community ManagerThere may be an issue in the backend with your Optik profile (same thing happened to me, with Netflix). Reach out to our Home Services team at 1-888-811-2323 and they can investigate!
**bleep**.
I'll do that when I have 2 hours to kill.
- A-B
You can also reach our team via Live Chat online over at www.telus.com/assist (purple chat icon at the very bottom of the page, enter your info, and type in 'agent' when prompted).
