Forum Discussion

milesf808's avatar
milesf808
Neighbour
4 months ago

Alarms offline.

I am overseas in a country where I cannot call 1866 numbers in Canada.. and I need to order a Telus technician to my home. I have an alarm sensor that's offline and needs a technician to check system as battery has been replaced by tenants. What's the best way to do this?

1 Reply

  • T17's avatar
    T17
    Icon for TELUS Team Member rankTELUS Team Member

    Hi! Let us take a look at that with you. Please feel free to send us a private message to TELUS_Support​ with your account details. Thanks for your patience — we appreciate you bringing this to our attention.