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Advice on how to fix Optik TV signal
My optik TV keeps pixelating or artifacting, and I am running out of ideas on what to do. I have detailed what I have done, and more details below. Attached is also a youtube link showing the glitchi...
After a lot of work, we resolved the issue.
After contacting support they attempted more troubleshooting, but eventually the issue got pushed up to escalations. They advised us to have a technician to look at it. The technician diagnosed that the issue was with a faulty white telus Wifi 6 tower style router. They replaced it and now it works perfectly.
As I have the same issue, can you please reach out to me as well.
A-B
Community Manager
Community ManagerHello! It'd probably be best to reach out to our team at 1-888-811-2323 as they can troubleshoot and determine if the solution is an in-person tech visit as the customer above!
