Forum Discussion
Iv4n
3 years agoNeighbour
Advice on how to fix Optik TV signal
My optik TV keeps pixelating or artifacting, and I am running out of ideas on what to do. I have detailed what I have done, and more details below. Attached is also a youtube link showing the glitchi...
- 2 years ago
After a lot of work, we resolved the issue.
After contacting support they attempted more troubleshooting, but eventually the issue got pushed up to escalations. They advised us to have a technician to look at it. The technician diagnosed that the issue was with a faulty white telus Wifi 6 tower style router. They replaced it and now it works perfectly.
RobG3987
3 years agoAmbassador
Wow,, this is exactly the same issue I'm experiencing but I wasn't even going to bother reporting it let alone how to describe it ( your video showed exactly the same symptoms as I've been experiencing lately)
Keep us posted if you have any success
Keep us posted if you have any success
- Iv4n2 years agoNeighbour
I just posted a follow up on this thread, it was an issue with the router itself and not the box