Forum Discussion
Marcus007
3 years agoFriendly Neighbour
Adult (porn) channel category 900 appeared today
Hi Was there a glitch today? All of a sudden we had adult viewing channels on our TV and the sport group (900s) had been renamed “Adult” - I saw one channel and it was definitely not for kids!! Would...
Optik-Kate
TELUS Team Member
3 years agoHi Marcus, thanks for flagging. We have safeguards in place for this specific scenario, so we're a bit puzzled about how this happened. Could you share more information so we can investigate further?
1. What time did this happen on the 15th?
2. Can you describe what you were doing before the occurrence? If you could take a picture of the last screen that had this error, it would be helpful. We know the adult content is no longer there, but please take an image of the screen where you saw the image
3. Did you visit the channel in question and do you remember what channel number it was?
Thanks,
Kate
Alimac8079
2 years agoNeighbour
Hello I had a similar issue happen I was some adult content showed up on my internet provider after havin the adult content blocked is still seamed to appear