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Marcus007's avatar
Marcus007
Friendly Neighbour
2 years ago
Solved

Adult (porn) channel category 900 appeared today

Hi Was there a glitch today? All of a sudden we had adult viewing channels on our TV and the sport group (900s) had been renamed “Adult” - I saw one channel and it was definitely not for kids!! Would...
  • Optik-Kate's avatar
    Optik-Kate
    2 years ago

    Hi Marcus007 , the team is still investigating this issue. In the meantime, to prevent the possibility of this happening again, may I suggest the following instructions on:

     

    How to: Enable Parental Controls/Purchase PIN on an STB

    Press Menu

    Use <> arrows, to select Settings

    Select Parental Control, Press OK

    Select Parental Controls or Purchase PIN, press OK

    Enter your 4 digit PIN

    Navigate to the box next to Purchase PIN or Parental Controls, and press OK. A green lock will appear

    Navigate to Ssave, press OK

    Note: The Purchase PIN/Parental Controls needs to be activated on each STB individually. Enabling this feature on one STB will not enable this feature on the other STBs in the home.

     

    How to: Create a Parental Locking PIN

    Press MENU

    Select Settings using the arrows
    Select Parental Control using the arrows
    Select Parental Locking using the arrows
    Press OK
    Enter a 4 digit PIN using your remote

    Confirm the 4 digit PIN by re-entering the PIN

     

    How to set up Parental Controls

    Action
    Press Menu

    Use the < > arrows, to select Settings
    Press OK
    Enter your password (the default password is 0) and press OK
    Navigate to parental control, select the check box (if needed), select Edit and press OK
    To block by rating navigate to movie rating or TV rating and press OK
    Then use the < > arrows to select the rating you wish to block and press OK
    To set up timeout navigate to unblock timeout and press OK
    Use < > to select the amount of time.

    Press OK
    Select the check box next to Block Unrated to block TV programs and movies.
    Select the check box to show blocked program info to show descriptions of blocked programs
    You can block content based on sexual situations, language, suggestive dialogue ...
    When you have finished setting your parental controls, navigate to submit and press OK