Forum Discussion
Marcus007
2 years agoFriendly Neighbour
Adult (porn) channel category 900 appeared today
Hi Was there a glitch today? All of a sudden we had adult viewing channels on our TV and the sport group (900s) had been renamed “Adult” - I saw one channel and it was definitely not for kids!! Would...
- 2 years ago
Hi Marcus007 , the team is still investigating this issue. In the meantime, to prevent the possibility of this happening again, may I suggest the following instructions on:
How to: Enable Parental Controls/Purchase PIN on an STB
Press Menu
Use <> arrows, to select Settings
Select Parental Control, Press OK
Select Parental Controls or Purchase PIN, press OK
Enter your 4 digit PIN
Navigate to the box next to Purchase PIN or Parental Controls, and press OK. A green lock will appear
Navigate to Ssave, press OK
Note: The Purchase PIN/Parental Controls needs to be activated on each STB individually. Enabling this feature on one STB will not enable this feature on the other STBs in the home.
How to: Create a Parental Locking PIN
Press MENU
Select Settings using the arrows
Select Parental Control using the arrows
Select Parental Locking using the arrows
Press OK
Enter a 4 digit PIN using your remoteConfirm the 4 digit PIN by re-entering the PIN
How to set up Parental Controls
Action
Press MenuUse the < > arrows, to select Settings
Press OK
Enter your password (the default password is 0) and press OK
Navigate to parental control, select the check box (if needed), select Edit and press OK
To block by rating navigate to movie rating or TV rating and press OK
Then use the < > arrows to select the rating you wish to block and press OK
To set up timeout navigate to unblock timeout and press OK
Use < > to select the amount of time.Press OK
Select the check box next to Block Unrated to block TV programs and movies.
Select the check box to show blocked program info to show descriptions of blocked programs
You can block content based on sexual situations, language, suggestive dialogue ...
When you have finished setting your parental controls, navigate to submit and press OK
Nighthawk
Community Power User
2 years agoI haven't noticed anything like that on my end. I've got TSN on my Optik box for the 900s.
- Marcus0072 years agoFriendly NeighbourIt was the most bizzare thing, it has gone away now but I want Optik tv to reply
- dru2 years ago
Community Manager
Definitely bizzare. I don't see anything reported in our issues tracker so I'll treat this as a one-off for now until I get more examples.
I'll be sending you a PM to gather some info to forward to our product team so please keep an eye out 🙂