Forum Discussion
tkanhai
2 months agoNeighbour
Admin Gateway Portal Password issues.
Has anyone had an issue where even after resetting the Router using the pinhole to reset their Router been unable to log into the Gateway portal? I'm trying to access 192.168.1.254 When I try usin...
tkanhai
2 months agoNeighbour
Also Please don't waste my time with that BS about going and Resetting your router to Default factory settings, or how to locate the admin password for the gateway. I KNOW HOW TO DO THAT IM NOT AN IDIOT I WANT TO KNOW IF IM USING THE RIGHT IP GATEWAY, AND WHY IT'S MORE CONFUSING THAN THE CURRENT STATE OF THE WORLD TO USE THE GATEWAY PORTAL FOR TELUS
- TELUS_Support2 months ago
Official Support Team
Because this involves account-specific equipment and configuration, it isn’t something we can resolve from here. To troubleshoot your Gateway portal access, verify the correct IP, and resolve the login issues, please contact tech support at support.telus.com/home-expert-sm