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Emily12's avatar
Emily12
Neighbour
6 months ago

Activating internet

Been 4 days trying to activate my new internet been thrown through 6 different people trying to understand what's going on they said they sent to there supervisors. This is insane anyone else have same problem. I'm about to send there stuff back and go with another internet provider 

3 Replies

  • Can you tell me if you are in Ontario?  I'm in Ontario and was seriously considering getting Telus internet but I work from home and I'm concerned about reliability.  Your post makes me very nervous to go with Telus under a 2 year contract.

    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team

      Hi jmack - although we haven't heard back from the original poster, we are here to answer any questions and clear up any concerns if you want to send us a private message

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Definitely not the experience we want for our customers! We'll send you a private message to discuss this further!