Forum Discussion
tvwatcher8
11 months agoFriendly Neighbour
4K Digital Box Wireless (Solution)
My Optik 4K Wireless Digital Box now is working like a charm: The first day, I fumbled with the box, something with the initial firmware isn't correct. It freezes some times. But some one told m...
- 11 months ago
Turn out it was a defective unit. Support is sending me a slightly different SKU. I was the few people who had that SKU, and my sweat drops defected it. All the other four boxes working fine, never had an issue. Thank you! Closing Thread now. You go Telus, You go Canada! Keep up the TV watching, and wishing and blessing. You go.
tvwatcher8
11 months agoFriendly Neighbour
I just asked a friend of mine. They have a brand name TV and they followed the brochure of setting up the box within good distance from the Router modem. They didn't have an issue. So, please close this thread. Thank you Team. Telus is great. Keep up channel surfing! You go.
tvwatcher8
11 months agoFriendly Neighbour
This problem of mine was sophisticated, the posts before were layers of abstractions. They might not be the actual thing that had happened. What helped me is a long press of the button on the unit while plugging in power adapter. But that will erase everything. And the long press length you will have to contact support to know. Anyways. Just a tweet about my problems. I wish you resolve your issue either by resetting/replugging or menu options, or firmware restore. Please connect with support. The issue that happen with obscure brand TV is a mystery. Blessings! Happy channel surfing. You go! Telus is awesome. You Go Telus. You Go Canada.
- tvwatcher811 months agoFriendly Neighbour
Last two bits of tweets:
1. Use Powerline AV Powerline Adapter helps cure reception coverage problem
2. seems like the box doesn't like unpluging cable or swapping new cables, that' mucking with something HD Protection 1005 or something, you just have to leave it and then unplug it if neccesary in a few hours for that protection to time out.
TV service is great, it is something really comforting to me. You go Canada!
- tvwatcher811 months agoFriendly Neighbour
Turn out it was a defective unit. Support is sending me a slightly different SKU. I was the few people who had that SKU, and my sweat drops defected it. All the other four boxes working fine, never had an issue. Thank you! Closing Thread now. You go Telus, You go Canada! Keep up the TV watching, and wishing and blessing. You go.