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30 minutes delay when using Airplay
When using TelusTV+ on my iPhone or Tablet, I can watch live program on my portable device but when I use Airplay on my LG WebOS device the signal is 30 minutes behind - meaning if the show is live a...
Hi Jacques_carrier jaredh Dippy2005
The TELUS TV+ app team is aware of the problem, and are working towards a resolution. Unfortunately, it doesn't affect all devices, and relies on Airplay integrations across multiple vendors (LG, Samsung, Sony, Apple etc.).
As an example, Airplay works as expected for me from my iPad to all devices, and from my iPhone to Apple TV, but I experience the described 30 minute delay when I Airplay from iPhone to a Sony TV or a Samsung TV. One thing that I've found 'resolves' the issue is to choose your program from either Live TV or Guide, start playback, initiate Airplay, (you'll see it's 30 minutes behind), and then close the player (X in the top right of the sending device). Rechoose the program from the guide and it will be on the correct time. Most channels also have restart enabled on iOS, so you can always restart any live airing program from the beginning.
KHR
TELUS Team Member
TELUS Team MemberHi Jacques_carrier jaredh Dippy2005
The TELUS TV+ app team is aware of the problem, and are working towards a resolution. Unfortunately, it doesn't affect all devices, and relies on Airplay integrations across multiple vendors (LG, Samsung, Sony, Apple etc.).
As an example, Airplay works as expected for me from my iPad to all devices, and from my iPhone to Apple TV, but I experience the described 30 minute delay when I Airplay from iPhone to a Sony TV or a Samsung TV. One thing that I've found 'resolves' the issue is to choose your program from either Live TV or Guide, start playback, initiate Airplay, (you'll see it's 30 minutes behind), and then close the player (X in the top right of the sending device). Rechoose the program from the guide and it will be on the correct time. Most channels also have restart enabled on iOS, so you can always restart any live airing program from the beginning.
I tried this work around but does not work for me . I am using IPAD and Airplay to LG WebOS TV
Using my iPhone the time zone is 3 hours off.. indicating 6PM but showing shows broadcasting @ 9 PM
And screen mirroring using MAcbook does not work either: I only get sound no video
Account info showing region 82 using ProdA environment if this helps
