Forum Discussion

phil_n's avatar
phil_n
Friendly Neighbour
5 years ago

2 ssid's with same password

Hi all. We recently upgraded to fiber now we have two ssid's with the same password on our LAN - ie TELUSnnnn (the original) and TELUSnnnn-2.4G. The computers in the house can handle this, connecting only to the 2.4G SSID but it seems to have confused the daylights out of my Samsung Grand Prime phone. It was on the original SSID ok but then I tried to tell it to use the new one and now it won't connect to either even though while trying to figure it out it shows both as available with green connectivity arcs in the icons.

 

I'm wondering if a possible solution might be to rename the original SSID and give it a new password?

11 Replies

Replies have been turned off for this discussion
  • Your Samsung Grand Prime should be able to connect to either the 5 Ghz SSID or the 2.4 Ghz SSID. Look in the WiFi setting under Saved Networks and you should be able to Forget the network settings for those SSIDs and start fresh.

    • WestCoasterBC's avatar
      WestCoasterBC
      CPU Alum

      Forget your stored wifi connections on the SSIDs and then reboot/restart your phone. Then try to reconnect.

      • phil_n's avatar
        phil_n
        Friendly Neighbour

        I'm beginning to think my phone is just too old to understand the "Smart Steering" of the modem (it's a T3200M).

    • phil_n's avatar
      phil_n
      Friendly Neighbour

      Thanks, I tried that - it just goes haywire. It flips and flops back and forth from one to the other without actually connecting to either no matter what I try. If I tell it to forget one it still shows up as available but won't connect.

  • NFtoBC's avatar
    NFtoBC
    Icon for Community Power User rankCommunity Power User

    Which router do you have? If the T3200M, you can try turning on SmartSteering in the router Wi-Fi settings, which will combine the SSID to a single name, with both bands.