Forum Discussion

Kikibells's avatar
Kikibells
Neighbour
12 months ago

2 different modems

Is it possible to add another modem to my telus account that have that modem operating at a long-term care home where my dad is living? the  fraser health wifi at his long-term care home is insufficient and he needs his own modem so that his Roku smart TV can operate properly. His smart TV cannot connect to the fraser health wifi at his facility. 

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    It’s not possible to have two TELUS modems tied to the same account at different locations. You can set up a separate TELUS internet account specifically for his long-term care home.