Forum Discussion
joeser
2 years agoNeighbour
2.4G band isolation with Actiontec T3200M
I am having issues with my Sonos speakers. They have issues on the 5G band on this router, so I have moved them to the 2.4G band. But, the Sonos speakers now are only accessible to other devices tha...
- 2 years ago
I installed a new Asus tri-band router to replace the Telus Actiontec, using “Tri-band Smart Connect” (all bands have the same SSID and password), and the Sonos speakers were reconfigured onto this network and are now working without issue.
I can access them from any device connected via 2.4G, 5G, 6E, or Ethernet cable.
So definitely the Telus Router has been the source of my issues with Sonos.
Hope this helps someone else who is having trouble using Telus equipment with Sonos speakers.
The Sonos speakers did seem to work fine with the Actiontec until Sonos did their problematic new S2 software/firmware platform.
FuzzyLogic
Community Power User
2 years agoHave you tried disabling smartsteering? This will allow you to have different SSID's for different bands.
I have a friend with Sonos speakers and has had many challenges with wifi, especially with some of there older equipment.
Here is some additional info that may help:
How to troubleshoot common Sonos issues (site.com)
Supported WiFi modes and security standards for Sonos products | Sonos
joeser
2 years agoNeighbour
Yes, smartsteering has been disabled. Even with it disabled 5G had stability issues, only moving the Sonos to 2.4G solved stability, but now I have control issues due to whatever isolation the router is unexpectedly doing preventing communication from other network connection types.
On Friday, October 4, 2024, TELUS Neighbourhood <
On Friday, October 4, 2024, TELUS Neighbourhood <
- joeser2 years agoNeighbour
I installed a new Asus tri-band router to replace the Telus Actiontec, using “Tri-band Smart Connect” (all bands have the same SSID and password), and the Sonos speakers were reconfigured onto this network and are now working without issue.
I can access them from any device connected via 2.4G, 5G, 6E, or Ethernet cable.
So definitely the Telus Router has been the source of my issues with Sonos.
Hope this helps someone else who is having trouble using Telus equipment with Sonos speakers.
The Sonos speakers did seem to work fine with the Actiontec until Sonos did their problematic new S2 software/firmware platform.