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TMel's avatar
TMel
Neighbour
5 years ago
Solved

1Gbit gives me only 200Mbit wired? New installation - Help needed!

I have been a long time Shaw customer. I saw that Telus Gigabit is available for my house and ordered Telus from 10 days. The technician failed to show me more than 200Mbit wired on his devices (lap...
  • WestCoasterBC's avatar
    5 years ago

    If you’re not getting the speed you ordered. Call Telus and schedule a service call. If using a computer, make sure the network card supports gigabit.

     

    Wi-Fi devices will never reach peak speeds because of many factors. That being said if you’re on a 1GBps plan you should be seeing 950MBps up and down hard wired. 


    You can also download the Telus My WiFi and run a speed test. Your T3200M will let you know what speeds it’s receiving at and you can start to troubleshoot from there.