Forum Discussion
TMel
5 years agoNeighbour
1Gbit gives me only 200Mbit wired? New installation - Help needed!
I have been a long time Shaw customer. I saw that Telus Gigabit is available for my house and ordered Telus from 10 days. The technician failed to show me more than 200Mbit wired on his devices (lap...
- 5 years ago
If you’re not getting the speed you ordered. Call Telus and schedule a service call. If using a computer, make sure the network card supports gigabit.
Wi-Fi devices will never reach peak speeds because of many factors. That being said if you’re on a 1GBps plan you should be seeing 950MBps up and down hard wired.
You can also download the Telus My WiFi and run a speed test. Your T3200M will let you know what speeds it’s receiving at and you can start to troubleshoot from there.
WestCoasterBC
5 years agoCPU Alum
If you’re not getting the speed you ordered. Call Telus and schedule a service call. If using a computer, make sure the network card supports gigabit.
Wi-Fi devices will never reach peak speeds because of many factors. That being said if you’re on a 1GBps plan you should be seeing 950MBps up and down hard wired.
You can also download the Telus My WiFi and run a speed test. Your T3200M will let you know what speeds it’s receiving at and you can start to troubleshoot from there.