Forum Discussion

jC2025's avatar
jC2025
Organizer
7 months ago

1 Gig to 3 Gig Purefibre Internet not 3 GIG

Just upgraded my internet from 1 Gig to 3 Gig Still only getting 1 Gig max Hours on the phone and a service call Still only getting 1 Gig max and being charged with 3 Gig   Also, just lost my ab...
jC2025's avatar
jC2025
Organizer
7 months ago

I'm using a Cable Matters USB C to 2.5 Gigabit Ethernet Adapter, USB to 2.5 Gigabit Ethernet Adapter through Cat 8, cable directly from your 10G port into my PC

  • Kalhas's avatar
    Kalhas
    Icon for TELUS Team Member rankTELUS Team Member
    7 months ago

    I think before anything inspect your topology.

    since  the 10gbit port is occupied by your PC , what is the speed of the port your ONT is connected to the telus hub - white square box.

    If you don't mind, give us a bit more info on the set up

     

    • jC2025's avatar
      jC2025
      Organizer
      7 months ago
      Good morning

      970 Mbps

      • Kalhas's avatar
        Kalhas
        Icon for TELUS Team Member rankTELUS Team Member
        7 months ago

        from what I am gathering here, you are using 1gbit ports and hence limited to that ports speed throughput.  the network is as fast as the slowest port. 

         


Related Content