Forum Discussion
“Sorry, we could not retrieve your TELUS TV service information at this time.” On MyTelus
Hello, I’ve been a Telus internet and Optik customer for nearly a year now and have been struggling to access my OptikTV settings via the Website or MyTelys App. My internet and phone info loads ...
I logged in to be able to report that I can still access my Optik account and make changes. It loaded as fast as any other page.
I did get the following 2nd page as I have reported before. Not to much effort appears to be done to resolve this or other complaints of the online My Telus.
