Forum Discussion
“Sorry, we could not retrieve your TELUS TV service information at this time.” On MyTelus
Hello, I’ve been a Telus internet and Optik customer for nearly a year now and have been struggling to access my OptikTV settings via the Website or MyTelys App. My internet and phone info loads ...
I have this exact same issue! It’s been about a year now for me too, I’ve called 4 times and keep getting promised a fix. I don’t know what to do at this point, it’s so frustrating. Did yours get fixed?
